Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.....Read Full Article>>

Deputy Store Manager

Job Field: Procurement / Store-keeping / Supply Chain
Location: Nairobi

Job Purpose

To manage all store operations, ensure customer satisfaction, and drive sales growth within the retail outlet.
To Oversee staff performance by managing and monitoring employees’ work activities and outcomes to ensure alignment with organizational goals, standards, and expectations. This includes providing guidance, support, and feedback to help staff members achieve their best performance.

Duties & Responsibilities

Identify opportunities to increase sales both internally and externally.
Coordinate promotions and sales with a clear store activation calendar and budget which should be outlined at the beginning of each calendar year and submitted to marketing for approval beforehand.
Track daily, weekly, and monthly performance metrics and including the team in the sales strategy for maximum achievement.
Schedule daily operations and allocate tasks to the team.
Ensure optimal presentation and visual merchandising of the showroom.
Maintain full stock levels, proper pricing, visual merchandizing as per the set standards and POPs alignment for all products.
Ensure prompt customer service and assist in closing sales.
Conduct product discounting in line with company guidelines.
Act as a reliever for the team lead, and cashiers when needed.
Oversee monthly stock takes and independent checks.
Ensure all the SOP’s, Policies of the organization are adhered to by constantly training the staff and updating any new or outdated policies.
Ensure timely processing of Credit Notes complying with the laid policies of when each should be closed.
Ensure all Gate Passes, LTO, Stock Movements are correctly processed in accordance with Procedures.
Prepare Manual Delivery Notes and reports to Management.
Manage stocks holding, stock allocation per square footage, and utilization of space based on the stock movement data for your store.
Follow up with Transport Coordinator to ensure all deliveries are carried out as scheduled.
Conduct regular one-on-one meetings to provide constructive feedback. Recognize and reward excellent performance to motivate staff whilst Identifying areas for improvement and offer guidance on how to enhance skills and productivity.
Set clear performance goals and objectives for each employee in the store, conduct formal performance evaluations as set by HR and discuss performance results, achievements, and areas needing improvement.
Ensure staff receive adequate training to perform their duties effectively.
Address and mediate any conflicts or issues among team members. Foster a positive and collaborative work environment whist ensuring conflicts are resolved promptly and fairly.
Implement strategies to keep staff motivated and engaged and ensure you get employee feedback and involve them in decision-making processes when appropriate.
Address poor performance or misconduct according to company policies while implementing corrective actions or disciplinary measures when necessary.
Any other duties assigned by your supervisor

Qualification

A Minimum qualification of a degree in Sales & Marketing, Public relations or Customer service or any business-related course is required.
At least 5 years’ experience in sales or marketing, customer care from a service industry back ground in a retail supervisory or management position.
Excellent personal presentation and telephone etiquette.
Proficient in relevant computer applications.
Excellent people /customer service skills
Excellent Report writing skills.
Excellent interpersonal skills.
Excellent communication skills both verbal and written.
Good problem analysis and solving skills.
Good listening skills.
Computer skills.
Good organizational skills.

Supply Chain Specialist -Tea / Food Commodities

Location: Mombasa
Job Field: Procurement / Store-keeping / Supply Chain

Key Responsibilities:

Supply Chain Coordination:

Oversee the end-to-end logistics operations for various products (knowledge in TEA is most preferred, including import/export, storage, and distribution.
Coordinate with suppliers, transporters, warehouses, and clients to ensure smooth movement of goods.
Work closely with the procurement and sales teams to meet delivery schedules.

Transportation Management:

Organize transportation for both bulk tea shipments and finished products.
Manage logistics providers, ensuring timely and cost-effective transport solutions.
Negotiate contracts and rates with transport providers.

Operation and Maintenance Technician -VFFS Machine

Location: Mombasa
Job Field: Engineering / Technical

Job Summary

Operate/monitor multiple pieces of equipment during operation to ensure quality production and minimal unplanned stops.

Key Duties & Responsibilities

Compliance with safety precautions and procedures
Keeping the machine clean and follow housekeeping of the surrounding area
Recommend, develop, and perform preventive or general maintenance procedures and standards
Operation of the machine and keeping records of the daily production reports
Operation and repair of the related ancillary equipment: air compressors, coders, chillers, tapers, etc.
Ensure optimal efficient operation of the machine
Compliance with the quality procedures and standards
Maintaining availability of packing materials in the best condition at the dedicated area near the machine
Record and report time, materials, faults, deficiencies, or other unusual occurrences.
Assist in keeping good stock of spare parts and consumables
Maintain any related work equipment and tools in the best condition.
Carrying any other tasks requested by the direct manager.

Minimum Qualifications

University Diploma in Mechanical / Electrical Engineering
Minimum of 2 years in manufacturing facilities; preferred in VFFS (Vertical Form Fill Seal) packing machines

SKILLS & COMPETENCIES

Technical

Troubleshooting
Communication
Repairing
Operation
Installation
Maintenance
Time management

Behavioral

Ability to work effectively with different people and teams of people by putting others at ease.
Cooperating with others
Showing leadership skills
Ability to identify and set priorities

Accountant

Location: Mombasa
Job Field: Finance / Accounting / Audit

Key Responsibilities:

Ensure timely compliance with all statutory deductions, general ledger entries and their comprehensive accuracy. Liaise with auditors and regulatory authorities to ensure compliance with all financial reporting requirements
Handle cash income from distribution fleet and expenditure reports in form of cash receipts and balancing of daily cash deposits.
Reconcile bank statements at the end of each month and generate reports for executives.
Manage and update computerized prospective database(s), spreadsheets, and follow-up documentation.
Collaborate with the operations department on monitoring expenses from sales, logistics and other related expenses to ensure smooth financial operations.
Verify invoice amounts and check taxes charged and gathered from each invoice.
Responsible for financial reviews, interpretation and budgeting
Create and interpret monthly management reports. Track and report on the financial performance of the business operations, identifying areas for improvement
Procure office supplies & Maintain office networks and equipment
Carry out HR administration duties that may include records of leave, payroll and work environment & Coordinate activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff & assist in new staff inductions
Support in monitoring the progress of the new employees on boarding.
Create and update records and databases with personnel, financial and other data
Submit timely reports and prepare presentations/proposals as assigned
Keep his/her immediate supervisor informed of activities of the unit, particularly of major or unusual developments, and seeking his/her advice and counsel

Qualifications:

Bachelor’s Degree in Accounting, Finance, or related field. CPA/ACCA certification is preferred
Minimum of 3 years of experience in accounting preferably within food commodity sectors
Knowledge of Human Resource Management & strong administrative experience
Experience within logistics through work experience

Personal Attributes

Proficiency in financial management software and ERP systems (e.g., SAGE) and Microsoft Office Suite with excellent skills in Excel
Organizational Skills: Efficient in managing multiple tasks, prioritizing work, and maintaining detailed records.
Attention to Detail: Strong ability to ensure accuracy and consistency in financial reporting and analysis.
Analytical Thinking: Able to interpret financial data, identify trends, and provide insights for support in decision-making.
Problem Solving: Proactive in addressing financial issues and identifying solutions to improve cost management and profitability.
Communication: Strong verbal and written communication skills to liaise with internal teams, internal departments, and external stakeholders.
Teamwork: Collaborative approach to working with logistics, sales, HR teams, management, and external partners while creating a lively work spirit in the department
Time Management: Ability to manage multiple tasks and meet deadlines in a fast-paced export environment.
Ethical Judgment & integrity: High integrity and professionalism in handling sensitive financial information. Ability to uphold confidentiality

Copy Writer

Location: Nairobi
Job Field: Media / Advertising / Branding

Job Brief

As a member of the team, you’ll will play an integral role in creating informative and engaging materials that resonate with our target audience and communities while championing our mission to protect the web of life and uplift the communities we serve. If you’re passionate about blending creativity with strategy, and thrive in a collaborative environment, this is the perfect role for you.

Key Roles and Responsibilities

Write a wide variety of topics for the company’s website, blogs, social media, copy writing, press material, sales collateral, newsletter etc.
Write well-researched and keyword-driven content to boost organic traffic.
Create optimized, engaging title tags and meta descriptions to increase click-through rate.
Create clear and innovative headlines and body copy.
Produce high-quality blog posts on industry-relevant topics.
Create, execute, and maintain a Newsletter content calendar.
Ensure consistency in writing style, fonts, images, and tone.
Collaborate with graphic designer to align written content with the brand.
Monitor and respond to online guest reviews channels.
Research and organize sources and information.
Collaborate and brainstorm with the team for new content strategies and ideas.
Edit and proofread content produced by other team members.
Develop and manage content for 3rd party platforms.

Academic Qualifications, Skills and Experience

Proven experience as a Content Writer, Copywriter, or similar role.
Bachelor’s degree in English, Journalism, or a related field.
Exceptional copy writer with creative flair!
Dynamic and adaptable – Able to write in different styles and depth levels suitable for the respective audience.
Minimum of 3 years of experience in content writing and editing.
Familiarity with content management systems, such as WordPress.
Solid understanding of SEO principles and content optimization techniques.
A strong portfolio showcasing published articles and writing styles.
Excellent English writing and editing skills.
Ability to multi-task and communicate effectively.
Driven, self-motivated and organized.

Social Content Creator

Location: Nairobi
Job Field: Media / Advertising / Branding

Job Description

Social Content Creator

Our client in hospitality is looking for a dynamic Social Content Creator, who will take on the vital role of brand storytelling. The successful candidate will craft compelling and engaging content, that resonates with our audience and amplifies our brand’s reputation. He/she will be responsible for creating high-quality images, videos, and other digital media that showcase our brand’s story and message across various platforms.

Key Responsibilities:

Develop engaging and visually appealing content for social media platforms.
Capture high-quality images and videos to enhance our social media presence.
Edit and produce video content that aligns with our brand’s story.
Analyze social media performance and use insights to optimize content strategy.
Collaborate with marketing and design teams to ensure content aligns with company goals.
Stay updated on industry trends to keep our content fresh and relevant.
Manage and curate content calendars to ensure consistent and timely delivery.
Monitor social media communities and engage with followers to build relationships.

Academic Qualifications, Experience & Relevant Skills:

Bachelor’s degree in journalism, Communications, Digital Marketing, or a related field.
2-3 years’ experience in content creation, with a portfolio showcasing published work.
Skills in capturing and developing high-quality images and videos.
Understanding of SEO and content marketing strategies.
Familiarity with content management systems and social media platforms.
Strong communication and teamwork abilities.
Good attention to detail and ability to meet deadlines.
Willingness to travel to our camps and spend extended periods capturing content.

Method of Application

Use the link(s) below to apply on company website.

Deputy Store Manager

Supply Chain Specialist -Tea / Food Commodities

Operation and Maintenance Technician -VFFS Machine

Accountant

Copy Writer

Social Content Creator

Tech

Vacancies at Ezra

Published

22 mins ago

November 7, 2024

Admin

Ezra is a financial technology company that partners with banks, MNOs, utility companies and e-commerce platforms to deliver easy and rapid credit solutions in emerging and financially underserved markets. Thanks to our expertise and unique credit scoring capabilities, we can offer a wide range of credit solutions including airtime credit, embedded finance, nano loans and device financing.....Read Full Article>>

Senior Data Engineer

About the Role

The Senior Data Engineer will be reporting to the Data Engineering Team Lead.

Key Role Responsibilities

Developing data processing pipelines
Participate in the design, implementation, and release of data science initiatives
Deliver high quality, testable, secure, readable, and documented software
Collaborate effectively in English, with local and remote peers
Assist in the evaluation of new technologies and initiatives

Requirements | What we are looking for

Essential Experience

Working proficiency with Python or any other programming or scripting language (in addition to SQL or R)
Advanced working proficiency with any RDBMS, including deployment and performance optimizations.
Experience with GIT, automated testing and CI/CD
Being familiar with the Linux environment as a user and developer (Debian is a plus).
Minimum 5+ years working experience

Desired experience

Deep understanding of PostgreSQL database
Experience with software development best practices – include handling and logging errors, monitoring the system, building fault-tolerant pipelines, understanding how to scale up, addressing continuous integration
Knowledge of database administration
Working proficiency in Java/C++ is a plus
Willingness to learn new technologies
Modeling and data science is a plus
People management skills are a plus

Senior Engineer-Platform Engineering

Context of the role

How to Apply

Use the link(s) below to apply on company website.

Senior Data Engineer

Senior Engineer-Platform Engineering

Tech

Vacancies at Cellulant Corporation

Published

23 mins ago

November 7, 2024

Admin

Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top. In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, USSD, SMS, and digital content. We are currently serving merchants and banks across 10 countries, and a wide set of industries....Read Full Article>>

Sales Director: Banking

JOB DESCRIPTION:

As a Sales Director: Banking at Cellulant, you will occupy a role akin to a preliminary stage to our senior sales roles, with a primary emphasis on sales and account management activities rather than extensive strategic leadership. Your core responsibility involves fully owning specific client accounts within your assigned sector. You will be tasked with implementing the strategic sales plan, developed in collaboration with your supervisory leader, to expand Cellulant’s market presence and boost revenue growth.

In this role, you will manage significant client accounts, playing a key part in the execution of sales strategies and the maintenance of the client relationship on an ongoing basis. You need to possess a comprehensive understanding of your sector, coupled with strong commercial skills. These abilities are crucial for successfully navigating the intricate landscape of technology sales within the African market. Your role, therefore, serves as a vital link between hands-on sales initiatives and the broader strategic objectives of the sales department, setting the stage for advancement to higher-level sales and strategic positions.

Sector Specialisations:

Business to Business (B2B)
Telecommunications (Telcos)
Financial Services
Aggregators & Payment Service Providers (PSPs)

CORE RESPONSIBILITIES:

Sales Strategy: Develop and execute sales strategies to meet and exceed revenue targets and Gross Margin targets
New Opportunities: Identify and pursue new business opportunities in the payments industry within the Banking Sector
Relationship Building: Build and maintain strong relationships with key clients and partners.
Market Insight: Provide insights into market trends and customer needs to inform sales approaches.
Team Collaboration: Collaborate with other departments, such as marketing and product development, to ensure alignment with business goals.
Reporting: Track and report on sales performance metrics, contributing to strategic planning.
Forecasting: Use current metrics, industry insights and pipeline to create strong forecasts for the senior management.

QUALIFICATIONS & EXPERIENCE:

Experience and Personal Attributes:

Advanced (5-8 years of experience)
Deep knowledge of the assigned sector, with a strong commercial orientation.
Ability to influence senior-level decision-makers and economic buyers in global companies.
A history of effective large account management and existing relationships in the sector are advantageous.
A solid understanding of key business metrics, including revenue, Gross Profit, ROI, and Customer Acquisition Cost (CAC).

Desirable Traits:

Significant experience in sales, with a strong focus on account management.
You have demonstrated the ability to manage significant client accounts and maintain high levels of customer satisfaction.
Experience in implementing sales strategies and contributing to the sales planning process.
Insight into market trends, customer needs, and the ability to translate these into effective sales tactics.
Experience in collaborating with senior sales leadership to align individual sales efforts with broader organizational goals.
Proven track record in achieving sales targets and effectively managing larger accounts.
Strong commercial acumen, particularly in understanding the dynamics of the African market

Senior Manager: Legal

Reports to:

Group Chief Risk & Compliance Officer.

Key Relationships and Stakeholders:

Business, Product, Technology, Regulators, External Legal Counsel, Company Secretaries, and other counterparties.

JOB DESCRIPTION:

As the Senior Manager: Legal at Cellulant, you will play a pivotal role in our management team. This position is instrumental in bolstering a culture of strict compliance, by continuously updating our Risk Compliance Officer (GCRCO), executive board, and other management tiers on all relevant existing and emerging legislation and regulations, ensuring their relevance and applicability to Cellulant.

A significant facet of this role encompasses supervising legal operations within Cellulant. This will involve delegating duties to a proficient team of legal experts and other personnel to assure adherence to laws and regulations in daily operations.

As the Senior Manager: Legal, you will serve as the key advisor to our board of directors, CEO, and Cellulant’s executive team on all legal concerns. Your expert advice will shape a comprehensive and efficient legal framework, thereby enabling Cellulant to conduct business seamlessly and lawfully in all markets in which we operate.

CORE RESPONSIBILITIES:

Provide expert advice on various laws, regulations, and standards applicable in different jurisdictions, including international directives impacting the business.
Assist in interpreting laws and regulations to facilitate the design of compliant business strategies.
Implement crucial legal and compliance processes, including the drafting, negotiation, and review of commercial and other agreements.
Prepare and safeguard the business interests in commercial contracts, courts of law, and other dispute resolution platforms when necessary.
Educate Cellulant’s staff and leadership on legal implications, regulatory requirements, and the potential risks of non-compliance.
Help the business comprehend risks and opportunities presented by new and forthcoming laws and regulations.
Supervise the delivery of legal services and resources to achieve corporate objectives, strategies, and priorities.
Maintain effective corporate relations with relevant local, state, federal, regional, and international bodies, ensuring Cellulant remains current with the ever-changing regulatory landscape.
Oversee Group Board Governance operations, including board meetings and Annual General Meetings (AGMs).
Provide secretarial services for Executive Committee meetings as scheduled.
Provide ad-hoc legal advice to the business on diverse matters, such as employment issues.
Supervise the management of relations with external legal counsel and monitor all ongoing cases and disputes before courts and tribunals.
Manage budgetary considerations for the Legal team.
Oversee the Legal function ensuring a smooth operation.

QUALIFICATIONS & EXPERIENCE:

A substantial amount of legal and leadership experience with a minimum of 10 years of experience practising law with 5 of those years spent in a management or leadership role.
Possess a bachelor’s degree.
MUST be a practising lawyer.
Experience working in a FinTech, insurance or financial institution.
Cross border Africa experience and having worked in both the Francophile and Anglophile cultures and markets will be a bonus.
Administration of the corporate secretariat.
Corporate governance, risk and control.
Managing stakeholder relations.

SKILLS:

Broad legal knowledge and expertise.
Leadership and management skills.
Good interpersonal relations and communication skills.
Ability to identify and analyse complex issues/problems in management areas, recommend and implement solutions
Strong Business/Commercial acumen.
Ability to manage office functions economically and efficiently.
Can evaluate and weigh all legal aspects and/or situations, and provide sound solutions to protect the business’s legal rights.
The ability to evaluate options and provide sound practical solutions.
Displays excellent supervisory and leadership skills.
Awareness of market forces, politics and economics and their relation to changing laws and regulations.
The ability to provide practical commercial legal advice to stakeholders and non-legal personnel.
Strong communication skills with the ability to liaise with those at all levels.
Ability to delegate legal tasks to team members and the confidence to provide senior management with legal recommendations.
Public speaking skills and the ability to present and defend legal argument.
The ability to manage risk effectively.
Negotiation skills.
An integral and discretionary approach.

PERSONAL ATTRIBUTES:

Integrity.
Crisis management.
Ethics and compliance.
Good Judgement.
Fluency in English (written and spoken) and French at business level, will be an added advantage.
The ability to listen, learn and be open-minded.
Passionate about well-done teamwork.
Able to influence.
Honest and responsible.
Advanced sense of leadership and team spirit.
Positive interpersonal relationships.

Senior Principal Consultant: Financial Planning and Analysis

JOB DESCRIPTION:

The Senior Principal Consultant of FP&A will play a critical role in shaping our financial outlook, reporting, and business decision-making processes. They will be responsible for providing pivotal decision support and overseeing group financial reporting. This role requires leading a geographically dispersed team and understanding diverse cultural and country dynamics, both from a people management as well as an accounting and reporting perspective.

LOCATION:

We are accepting applications from candidates based in Africa or within the GMT time zone, with a maximum deviation of two hours behind or ahead, to ensure alignment with Cellulant’s operational framework and team collaboration needs.

CORE RESPONSIBILITIES:

Financial Planning and Analysis (FP&A):

Lead the FP&A team to drive budgeting, forecasting, and variance analysis processes.
Collaborate with senior management to understand and manage key business drivers and influence strategic planning.
Provide actionable insights and recommendations to optimize costs, enhance revenues, and drive profitability.

Decision Support:

Act as the primary financial contact for department heads and senior management, offering insights and data-driven business decisions.
Analyze market trends to identify business opportunities and risks.
Lead ad-hoc financial analyses and new business development evaluations.

Group Financial Reporting:

Oversee the consolidation of monthly financial reporting for all business entities.
Ensure timely, accurate, and compliant consolidated audit and group balance sheet reviews.
Drive standardization and improvement of financial reporting processes and systems across all regions.

Leadership and Team Management:

Lead, mentor, and develop a diverse and geographically dispersed finance team.
Foster a culture of continuous learning, accountability, and excellence.
Champion best practices in financial management, ensuring compliance with all statutory regulations and adherence to company policies.

Stakeholder Management:

Develop strong relationships with internal teams, external partners, and stakeholders.
Communicate financial insights and updates to the board and senior management regularly.

QUALIFICATION AND EXPERIENCE:

Must have experience:

Proficiency in financial modelling and forecasting.
Expertise in consolidating financial statements from multiple entities.
A minimum of 8 years of experience in finance roles, with at least 4 years in a leadership position.
Advanced knowledge of financial software

Qualification:

Bachelor’s degree in Finance, Accounting, or a related field; a Master’s degree or MBA is preferred.
Professional accounting qualification (e.g., CPA, ACCA, CIMA) is desirable.

Skills:

Strong analytical and problem-solving skills.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Strong interpersonal and communication skills, with the ability to convey complex financial data in a clear and concise manner.
Cultural sensitivity and adaptability, with the capacity to engage effectively with a diverse team.

Personal attributes:

Demonstrated leadership and vision in managing teams and major projects.
Ethical behaviour and integrity.
Ability to think strategically and execute methodically.
Strong inclination towards innovation and continuous improvement.

Senior Principal Product Owner: Collections

JOB DESCRIPTION:

As the Senior Principal Product Owner, you will spearhead the Collections and Checkout Product team. Your responsibilities include crafting a clear product vision, conducting market analysis to capture customer needs and trends, and defining the product roadmap.

You will work closely with cross-functional teams to ensure seamless development and launch of innovative Collections and Checkout solutions that enhance customer satisfaction and business growth.

CORE RESPONSIBILITIES

Strategic Product Vision and Leadership:
- Develop a comprehensive product vision and strategy that aligns with both Cellulant’s overarching business goals and the evolving needs of the payments industry.
- Lead the product team in envisioning future innovations, drawing inspiration from market leaders who continuously evolve their product offerings to stay ahead in the global payments landscape.
In-depth Market and Competitive Analysis:
- Conduct detailed market research to identify and understand emerging trends, customer expectations, and potential technological advancements that could impact the payments sector.
- Analyse competitive landscapes to benchmark against industry leaders and identify areas for differentiation and improvement. This includes understanding the strategies employed by major players like Visa and Mastercard in fostering innovation and reducing card transaction frictions.
Roadmap Development and Prioritization:
- Define the product roadmap with clear, actionable items that prioritize features based on their potential impact on customer satisfaction and business objectives.
- Use data-driven insights to adjust priorities as market conditions evolve, ensuring that the product development aligns with user needs and company goals..
Cross-functional Team Leadership and Collaboration:
- Foster a collaborative environment across various departments (Engineering, UX/UI Design, Marketing, Sales, and Customer Support) to ensure that all aspects of product development are aligned and that deliverables meet the highest standards.
- Organise and lead regular cross-departmental meetings to discuss progress, tackle roadblocks, and adjust strategies as necessary, ensuring all stakeholders are informed and engaged in the product’s success.
Lifecycle Management from Concept to Launch:
- Manage all phases of the product life cycle, from initial concept, through development, to launch and post-launch analysis.
- Implement agile methodologies to enhance product development processes, ensuring flexibility and rapid adaptation to new information or market changes, reflecting the dynamic approaches seen in Mastercard’s product innovation cycles.
Compliance and Regulatory Adherence:
- Ensure all product developments comply with relevant local and international regulatory standards, including data protection laws, payment industry standards (e.g., PCI DSS), and anti-money laundering (AML) regulations.
- Regularly update the product team and stakeholders on regulatory changes and adjust the product roadmap to accommodate these changes, ensuring compliance at all stages of the product life cycle.
Performance Monitoring and Optimization:
- Establish and monitor key performance indicators (KPIs) to assess the product’s market performance and operational efficiency.
- Analyze product usage and customer feedback to continuously refine and improve the product offerings. Utilize A/B testing, user satisfaction surveys, and usage data to make informed decisions about product adjustments and enhancements.
Stakeholder Communication and Reporting:
- Communicate effectively with all stakeholders, including senior management, team members, and external partners, about the product’s progress, challenges, and strategic direction.
- Prepare detailed reports and presentations that summarize product performance, market insights, and strategic recommendations, ensuring transparency and informed decision-making at the executive level.

QUALIFICATIONS & EXPERIENCE:

Experience: Minimum of 8 years in product management, with at least 4 years in a payments-focused role.
Experience with financial technologies and payment systems is crucial.
Strong knowledge of card payments and acquiring systems.
Education: A base degree in a relevant field plus at least one additional qualification (e.g., MBA or a specialised Master’s in finance or technology).
Certifications: Relevant certifications might include Certified Scrum Product Owner (CSPO), Pragmatic Certified Product Manager, or similar credentials that emphasise expertise in product development and agile methodologies.

SKILLS AND ATTRIBUTES PREFERRED:

Technical Proficiency: Deep understanding of the payments ecosystem, including trends in digital payments, cross-border transactions, and regulatory challenges.
Strategic Thinking: Ability to craft long-term strategies that align with both customer needs and business goals.
Leadership and Communication: Strong leadership skills to manage and inspire a team of product managers, and excellent communication abilities to liaise with stakeholders and executive leadership.
Excellent communication and stakeholder management skills, essential for coordinating with multiple teams and reporting to executive leadership.
Strong number crunching capabilities with the ability to navigate and use data analysis tools to drive a data driven approach to insights and recommendations
A strategic mindset capable of balancing various perspectives and making informed decisions that align with business goals.

Senior Principal Product Owner: Core

JOB DESCRIPTION:

The Senior Product Owner at Cellulant will play a pivotal role in driving the strategy and execution of our financial transaction products. This role combines the strategic, market-focused responsibilities of a Product Manager with the solution-oriented, engineering-focused duties of a Product Owner. The successful candidate will bridge the gap between external market demands and internal technical execution to deliver exceptional payment solutions across multiple African markets.

This role is crucial for enabling seamless payment collections, payouts, and remittance services, ensuring regulatory compliance, and optimizing revenue through transaction fees and foreign currency spreads. The candidate must have extensive demonstrable experience in the African market, the design and workings of Mobile Money, payment methods (including the 4-party model in card payments), reconciliation and settlement, core banking platforms and integration, treasury management, AML & Fraud, and security considerations.

CORE RESPONSIBILITIES

Develop and execute the product strategy, aligning with Cellulant’s business goals and market opportunities.
Conduct market research to identify trends and opportunities in the African financial services landscape, specifically related to payment collections, payouts, mobile money, and international remittances.
Analyse customer needs and pain points through user research and feedback loops.
Translate market insights into a clear product vision and roadmap that aligns with Cellulant’s overall business objectives
Define product vision and roadmap, prioritising features and enhancements based on market demand and business value.
Engage with key stakeholders, including merchants, financial institutions, and regulatory bodies, to gather feedback and ensure product alignment with market requirements.
Collaborate with sales, marketing, and business development teams to ensure product-market fit and drive customer acquisition.
Work closely with the software engineering team to translate product vision into detailed user stories, requirements, and acceptance criteria.
Prioritize features and user stories for development sprints, ensuring alignment with the product roadmap and business goals.
Conduct user acceptance testing (UAT) to validate that delivered features meet the specified requirements and user expectations.
Collaborate with cross-functional teams, including QA, UX/UI, and customer support, to ensure a seamless end-to-end product delivery.
Monitor and analyse product performance, using data-driven insights to make informed decisions and drive continuous improvement.

QUALIFICATIONS & EXPERIENCE:

8+ years of experience in product management, with at least 5 years in fintech or payments within African markets. Demonstrable experience working within the African market, understanding its unique dynamics, regulatory frameworks, and cultural nuances
Proven track record of successfully launching and scaling products in multiple African countries
Deep understanding of Mobile Money ecosystems and operations in Africa, In-depth knowledge of mobile money platforms, including their design, functionality, and adoption patterns.
Extensive knowledge of various payment methods, including the 4-party model in card payments
Strong experience with reconciliation and settlement processes in financial transactions. Ability to address discrepancies and manage financial flows efficiently.
Familiarity with core banking platforms and integration methodologies.
Understanding of treasury management principles and practices; treasury operations, liquidity management, and risk mitigation strategies.
Experience implementing AML and fraud prevention measures in financial products. Implementation of robust security protocols to safeguard transactions.
Strong background in security considerations for financial transactions
Proven track record of successfully launching and scaling products in African markets
Strong understanding of payment systems, mobile money, and cross-border transactions
Experience with Agile methodologies and product ownership
Strong communication and leadership abilities
Fluency in English; knowledge of other African languages is a plus
Experience with multi-channel payment methods, including card acceptance, mobile money, API integration, USSD, and web portals.
Excellent communication and leadership skills, with the ability to influence and collaborate with cross-functional teams.
Data-driven mindset with strong analytical and problem-solving skills.

SKILLS AND ATTRIBUTES PREFERRED:

Expertise in financial technologies and payment systems, with a strong understanding of digital payment gateways and security protocols.
Strong leadership skills, with the ability to manage and inspire a team of product managers.
Excellent communication and stakeholder management skills, essential for coordinating with multiple teams and reporting to executive leadership.
Strong number crunching capabilities with the ability to navigate and use data analysis tools to drive a data driven approach to insights and recommendations
A strategic mindset capable of balancing various perspectives and making informed decisions that align with business goals.

Senior Sales Director: Payouts

JOB DESCRIPTION:

As the Senior Director of Sales, you will be pivotal in driving sales across Africa for your assigned sector. Your primary responsibility is to fully own the sector, crafting and executing a strategic sales plan in collaboration with the relevant SVP/BU Head to expand our market presence and drive revenue growth. This role requires a deep understanding of the sector, along with strong commercial acumen to navigate the complexities of technology sales in the African market.

CORE RESPONSIBILITIES:

Sector Ownership:

Assume complete responsibility for one of the specified sectors, overseeing and driving sales and commercial growth across the African continent.

Strategic Sales Growth:

Develop and execute effective sales strategies tailored to the specific sector, ensuring alignment with the company’s overall objectives.

Gross Profit Management:

Own the Gross Profit metrics for the sector, including revenue, costs, collections, and general financial oversight.

Pricing Strategy Expertise:

Have a robust grasp of pricing mechanics and strategies and guide and advise the pricing strategy for maximum value for the respective sector.

Market trends:

Analyze market, competitor landscape & customer trends, understand where the specific sector is headed, understand key customer focus areas and plan the sales strategy and sales execution for the sector.

Regulatory Expertise:

Demonstrate an in-depth understanding of regulatory environments in various African markets, ensuring compliance and effective risk management.

Collaboration with Product and Tech Teams:

Work closely with product and technology teams to address and adapt to customer needs and technology landscapes specific to the sector.

Team Management:

Lead and support a team of sales professionals and customer success specialists to achieve sector-specific goals.

Customer Success Advocacy:

Ensure successful implementation of solutions and provide ongoing support to maintain high levels of customer satisfaction.

RFP Participation and Proficiency:

Expertise in handling the Request for Proposal (RFP) process, demonstrating the ability to manage and execute complex technology sales.

Large Account Management:

Proven track record in managing large accounts, with a focus on building and maintaining strong client relationships.

Reporting:

Co-create in collaboration with the BU Head and own KPIs and dashboards to track daily, weekly and monthly progress for each of the existing accounts as well as accounts in the pipeline.

QUALIFICATIONS & EXPERIENCE:

Experience and Personal Attributes:

At least 7-9+ years of relevant experience, including experience in managing direct reports and a proven track record in large account management.
Sector Understanding: Deep knowledge of the assigned sector, with a strong commercial orientation.
Influencing Skills: Ability to influence senior-level decision-makers and economic buyers in global companies.
Track Record: A history of effective large account management and existing relationships in the sector are advantageous.
Business Acumen: A solid understanding of key business metrics, including revenue, Gross Profit, ROI, and Customer Acquisition Cost (CAC).

Desirable Traits:

Fiercely commercial and results-driven.
Strong leadership and team management skills.
Excellent problem-solving skills and adaptability.
Excellent communication and negotiation skills.
Strong strategic planning and organizational skills.
Pre-existing relationships in the sector are highly advantageous.
Adaptability to rapidly changing environments and challenges.

Senior Software Engineer In Test: QA Engineer

JOB DESCRIPTION:

As a Software Quality Test Engineer, you will utilize your experience and technical expertise to make your mark in our software development’s life cycle. Relish the chance to create an impact in this key role where you will liaise with talented engineers and business experts. Your understanding of end to end testing life cycle will see you liaise seamlessly with a broad cross-section of colleagues, product owners and stakeholders, and contribute to process implementation improvements for advice delivery.

KEY RELATIONSHIPS:

Software Engineers.DevOps, and
Product Managers within existing product teams to deliver high quality software releases.

CORE RESPONSIBILITIES:

Expanding our existing test automation framework and test coverage.
Developing new tests and tools for our core products, backend APIs and services and CI/CD pipelines
Collaborating with a product and development teams to understand how new features should be tested and to contribute to automated tests for these new features.
Collaborate with other QA Engineers to perform quality planning and improve test coverage.
Participate in test pipeline on-call rotation to ensure timely triage, addressing, and communication of pipeline failures.
Contribute to improving test stability in both production and non-production environments.
Contribute to the development of new test framework tooling and provide feedback on proposed approaches. Enhance deploy processes, deployment scripts, and build pipelines in collaboration with other Software Engineers in Test.
Expand knowledge of provisioning and setup tools such as Omnibus, the Orchestrator, Terraform, Ansible, Kubernetes, Helm Charts, GCP, or AWS for effective test environment management.
Take ownership of tasks within assigned OKRs. Regularly manage project schedules, ensuring alignment with team and department goals. Exercise judgment and independently identify next steps.
Clearly document processes and knowledge in collaboration with team members to facilitate knowledge sharing and ensure information accessibility.
Collaborating with engineers to define and implement mechanisms to inject testing earlier into the software development process.
Identifying, sharing, and nurturing the adoption of best practices in code health, testing, testability, and maintainability in collaboration with the wider Quality Engineering department. You should champion clean code and the concept of the test pyramid.
Analyzing complex software systems and collaborating with others to improve the overall design, testability, and quality.
Striving for the fastest feedback possible. Test parallelization should be a top priority. You see distributed systems as a core challenge of good test automation infrastructure.
Configuring automated tests to execute reliably and efficiently in CI/CD environments.
Tracking and communicating test results in a timely, effective, and automated manner.

QUALIFICATIONS & EXPERIENCE:

Having obtained a Degree in a relevant Computer Science.
Qualified to ISEB/ISTQB Foundation Level or better.
You’ve got a working knowledge of Docker.
You’re interested in growing your knowledge and skills in Test Environment Provisioning and Configuring using technologies like Terraform, Ansible, Kubernetes, GCP, or AWS.h
Knowledge Continuous Integration systems (e.g., Jenkins, Travis, GitLab), Programming languages and tools: Python, Selenium, Java, XML, SQL, JavaScript and REST API testing tools such as Postman, SOAP UI, JMeter.

Senior Specialist: Corporate Communication

JOB DESCRIPTION:

We seek an energetic, vibrant, and creative Communication Specialist who excels at storytelling. You will be pivotal in managing internal communications, supporting media relations, and developing marketing collateral.

You have a knack for connecting with people, whether in-person or remotely and collaborate well across departments delivering clear, engaging, and consistent messaging that enhances our external visibility, communicates our product value, strengthens our employer brand & fosters employee engagement.

You will help manage key communication channels like our intranet, coordinate media activities, and support the creation of marketing materials. Additionally, you are an efficient organiser and project manage communication initiatives to ensure their timely delivery.

LOCATION:

We welcome applications from candidates based anywhere in Africa or within the GMT zone, with a maximum deviation of two hours. This flexibility ensures that you can seamlessly collaborate with our team and align with Cellulant’s operational framework, no matter where you are.

KEY RELATIONSHIPS & STAKEHOLDERS:

Product & Technology
People & Culture
CEO’s Office
Risk and Compliance
Finance

CORE RESPONSIBILITIES:

Internal Communications:

Collaborate closely with the Senior Principal to develop and execute internal communication strategies that drive departmental campaigns, enhance employee engagement, and strengthen our internal brand.
Partner with People & Culture to design strategies and programs that strengthen our employer brand and resonate with our young diverse audience in different markets.
Ensure internal communications achieve the right tone and consistency.
Promote and optimize the use of digital tools like the intranet (Celluverse) and the Employee Community platform, ensuring these systems integrate seamlessly to foster efficient communication and knowledge-sharing across the company.
Ensure employees stay informed and connected through innovative, regular, and clear communication channels, driving a culture of transparency and inclusion.

Social Media Management:

Collaborate with the copywriter and designer to design and manage the production of engaging, high-quality content (posts, images, videos) across various social media platforms (LinkedIn, Twitter, Facebook, Instagram, etc.).
Collaborate with internal teams to promote products, services, and company milestones while reinforcing the brand voice and identity across all social media channels.

Media Relations:

Support the PR strategy by drafting press releases, coordinating interviews, and maintaining relationships with media outlets.
Assist in handling media inquiries and coordinate media interviews with employees and executives ensuring that press coverage is on-message positioning the company positively.
Identify opportunities to raise Cellulant’s profile through events and partnerships and liaise with the relevant organisers for logistical excellence.

Project Management & Administrative Support:

Assist with administrative tasks, including project management, reporting, and maintaining workflows for the Communications team.
Coordinate with other departments to ensure timely delivery of communications projects and initiatives.

QUALIFICATIONS & EXPERIENCE:

5-7+ years of experience in a communications role in a fast-paced environment.
Experience working in a fintech or technology-driven company.
Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
Experience working with multiple stakeholders at various levels and in different countries, with the ability to drive alignment.
Minimum of 4 years progressive experience managing internal communications or change management communication
Minimum of 3 years progressive experience managing social media and working with social media management tools.

SKILLS:

Relevant certifications in social media management, project management, and communication tools.
Great project management skills with the ability to manage multiple tasks and deadlines.
Experience working with social editing and analytics platforms such as Canva, Meta Business Suite, LinkedIn Anayltics,
Familiarity with webinar platforms (e.g., Zoom, Meet, Hangouts, Microsoft Teams).

PERSONAL ATTRIBUTES:

Excellent communicator, both written and verbal. You’re able to take complex ideas and explain them in plain, compelling language.
A digital native, who thinks social-first. You thrive on social platforms, stay updated with the latest trends, and can seamlessly manage content on the go—from a phone.
Acute attention to detail; demonstrated ability for accuracy and thoroughness.
Bold & self-driven; ability to take initiative – chase stories and capture moments without waiting to be told.
Strategic thinker – you envision the big picture and then easily articulate what you are and what you’re not trying to do.

Method of Application

Use the link(s) below to apply on company website.

Sales Director: Banking

Senior Manager: Legal

Senior Principal Consultant: Financial Planning and Analysis

Senior Principal Product Owner: Collections

Senior Principal Product Owner: Core

Senior Sales Director: Payouts

Senior Software Engineer In Test: QA Engineer

Senior Specialist: Corporate Communication

Tech

Vacancies at Jumia

Published

23 mins ago

November 7, 2024

Admin

JUMIA is an e-commerce startup with an aim to mimic Amazon’s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d’Ivoire.....Read Full Article>>

Senior Retool Software Engineer

What you will be doing

Autonomy interpreting business/technical requirements, designing, implementing, and testing high-quality solutions
Work in a team-based development environment with a modular code base, peer reviews, and pull requests, with the disciplined use of source code control and documentation
Constantly aim for quality, scalability, performance, and architecture keeping good practices, security, and compliance in check
Be part of a fast and agile development process
Contribute actively and proactively to optimize Retool applications, processes, and methodologies
Be willing to help peers, being part of a collaborative environment for development, testing, and automation tasks

What we are looking for

Strong working experience and knowledge of Javascript
Working experience with low code platforms, Retool experience is a plus
Understanding low code workflows and resource integrations
A clear understanding of OOP, Design Patterns and anti-patterns, SOLID principles
Working experience with relation and non-relational databases (e.g. MySQL, Redis…)
Experienced with testing layers (unit, integration, and functional testing) and version control technologies (e.g. GIT)
Knowledge of algorithms and distributed systems
Academic background in IT or equivalent
Proficiency in English

Senior Quality Assurance Engineer

What you will be doing

Contribution to Test Plans:
Implement tests from design stage to the execution (eg: Functional, Performance, Load and Stress) and evaluate the results and document the deviations from expected results
Analyze, review and assess user requirements, specifications and testability models
Create Test Case specifications (enrich test cases provided) based on ticket descriptions, acceptance criteria and business/tech KPIs
Prepare and acquire test data
Prepare test environments (at application/data level), configure and execute test tool and Continuous Integration tools (ex: Cucumber, Selenium, JMeter, Jenkins, Hiptest) troubleshooting issues detected through automation and manual testing while evaluating the results and document the deviations from expected results
Use test frameworks (for Mobile apps, Mobile theme and Desktop)
Automate tools and procedures (for QA layers) such Static and Dynamic Analysis
Organize responsibilities and tasks to ensure the successful completion of work or projects, identifying potential obstacles and finding ways to address them sharing actively experience, knowledge and solutions with team
Demonstrate commitment to equality and diversity having due regard to equality issues in all decision-making
Working with product owners, developers and team leader to define acceptance criteria, identify risks, and plan test coverage for upcoming features

What we are looking for

+5 years of experience (is a plus)
Academic background in IT or equivalent (is a plus)
ISTQB Foundation (strongly preferred)
Knowledge of Gherkin syntax
Familiar with Quality Processes and Agile Methodologies using industry standards of software QA tools, such as HipTest
Experience in Web Software and Mobile Applications (native) on product assurance tasks/processes
Knowledge about Software development life-cycle and test processes/flows
Experienced with testing tools such as Cucumber; Static/Dynamic Analysis tools and JMeter
Knowledge of CI/CD tools (Jenkins) and source control systems (GIT)
Familiar with technologies such as Java, Ruby and JavaScript
Solution-oriented and proactive attitude with a constant sense of organization and attention to detail
Proficiency in English

Senior NodeJS Developer

What you will be doing

Autonomy interpreting business/technical requirements, designing, implementing and testing high-quality solutions
Work in a team-based development environment with a modular code base, peer reviews, and pull requests, with the disciplined use of source code control and documentation
Constantly aim for quality, scalability, performance, and architecture keeping good practices, security, and compliance in check
Be part of a fast and agile development process
Contribute actively and proactively to optimize applications, processes, and methodologies
Be willing to help peers, being part of a collaborative environment for development, testing, and automation tasks

What we are looking for

Strong working experience and knowledge with NodeJS and NodeJS frameworks (e.g. Express, NestJS)
Clear understanding of OOP, Design Patterns and anti-patterns, SOLID principles
Working experience with relation and non-relational databases (e.g. MySQL, Couchbase, Redis…)
Experienced with testing layers (unit, integration and functional testing) and version control technologies (e.g. GIT)
Understanding of Queuing and Streaming systems (e.g. SQS, Kafka)
Academic background in IT or equivalent
Knowledge of algorithms and distributed systems
Proficiency in English

Senior Product Manager

Product Strategy and Vision:

Define and communicate a compelling product vision and strategy that aligns with company goals and market trends
Lead the development of product roadmaps, prioritizing features and initiatives based on customer needs, market opportunities, and business priorities
Drive consensus among stakeholders and ensure alignment on product direction and priorities

Cross-functional Leadership:

Lead cross-functional teams, including engineering, design, marketing, and sales, to execute product initiatives and deliver successful outcomes
Foster a collaborative and inclusive team culture, promoting transparency, accountability, and continuous improvement
Mentor and coach junior product managers, providing guidance and support to help them grow in their roles

Market and User Research:

Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for innovation
Gather and analyze user feedback, behavior, and metrics to inform product decisions and prioritize feature development
Stay informed about industry developments and emerging technologies relevant to the product domain

Product Development and Execution:

Manage the end-to-end product development process, from concept to launch, ensuring timely delivery of high-quality products
Collaborate with engineering teams to define technical requirements, prioritize features, and plan sprints and releases
Work closely with design teams to create intuitive and user-friendly product experiences that delight customers

Product Performance and Optimization:

Define key product metrics and KPIs to measure product success and track progress towards strategic goals
Analyze product performance data and user feedback to identify opportunities for optimization and enhancement
Conduct experiments, A/B tests, and usability studies to validate hypotheses and drive iterative improvements

Distinguished Principal Engineer

What you will be doing

Be part of the Jumia Engineering team and shape the long-term technology vision and strategy aligning with the company’s objectives
Be a role model for the Jumia Values
Work effectively cross-functionally and with the leadership, leveraging data and metrics to identify new opportunities for existing and new projects and features
Define architectural standards and guidelines across the company in collaboration with the Technical Advisory Group, Directors of Engineering and Platform teams
Arbitrate on technical decisions within your scope
Define Operational Excellence KPIs and standards, and partner with Directors of Engineering to ensure highly performant solutions are developed and continuously improved
Drive performance and efficiency improvements across Jumia’s platform, leading initiatives in load testing, performance tuning, and capacity planning
Ensure comprehensive documentation of system architecture, design decisions, and operational procedures.
Mentor and develop Principal and Staff Engineers, fostering a culture of technical excellence and continuous learning
Ensure system reliability and compliance
Find a group of humble and intelligent people ready to make you grow and to grow with you
Change the Internet landscape in Africa and the World through your team

What we are looking for

At least 3-5 years of experience working as a Principal Engineer – experience as an individual contributor working with agile methodologies and with experience architecting and running large-scale tier 1 systems
Expertise in designing and implementing complex system architectures, with a focus on scalability, reliability, and maintainability
Strong working experience with Java and web frameworks (preferably Spring), with exposure to multiple programming languages
Experience with event-driven architectures and tools for queueing and streaming (preferably Apache Kafka)
Experienced working with large-scale Databases (SQL and NoSQL), with a good understanding of data modelling and optimization
Experience with containerization (preferably Docker) and orchestration (Kubernetes)
Strong black box test Automation experience is a plus
Experience designing and developing platforms built for scale is a plus
A proactive challenger mindset: if there’s room for improvement, you’ll say it
A solver mindset: when there is a will, there is a way
A strong business sense – you understand the impact of your work
The ability to be autonomous and to own your decisions
The ambition to grow the company and within the company
Full professional English proficiency

Senior Frontend Developer (Angular/React)

What you will be doing

Be part of an agile team that creates scalable solutions leveraging state-of-the-art technologies in a service-oriented architecture
Work closely with multidisciplinary teams (Backend developers, DevOps, QA engineers, Product Owners) oriented to continuous delivery
Work across the entire product life cycle: concept, design, development, deployment, testing, release, support
Construct and verify (unit test) software components to meet design specifications
Take ownership of your code to be qualitatively high and you will support your colleagues in code reviews
Integration of user-facing elements developed by front-end developers

What we are looking for

At least 4 years of experience in Frontend development
Understanding fundamental design principles behind a scalable application
Consolidated professional experience building high-quality, performant JavaScript applications
Consolidated experience in JavaScript frameworks/libraries, such as AngularJS, VueJS or ReactJS
Write and test interactive, clean, secure and efficient solutions
Help maintain a high-level quality code by reviewing your teammates’ code
Continuously improve our codebase, systems and processes
Keen to learn new technologies and have ideas about how we can make things better
Being passionate, self-driven and working with little supervision towards a common team or company purpose
Excellent communication skills and being able to work independently or in a full team
Knowledge of algorithms and distributed systems
Academic background in IT or equivalent
Proficiency in English

Senior Java Software Engineer

What you will be doing

You will be part of an agile team that develops e-commerce, smart logistics, and payment solutions
Your work will integrate a service-oriented architecture using state-of-the-art technologies and software development practices
You will own your services and be responsible end-to-end
You will take ownership for your code to be qualitatively high and you will support your colleagues in code reviews
You will change the Internet landscape in Africa and the World one line of code at a time

What we are looking for